Total Quality Function Deployment A Case Study
نویسندگان
چکیده
In order to distinguish ourselves from competitive pack , its becoming increasing important to seek a deeper understanding of value driving customer needs during early stages of product process development. QFD techniques and its many advanced versions can be used for it. This article aims to appraise the feasibility of Total Quality Function Deployment (TQFD) by conducting a case study in a traditional Tiller manufacturing company. Some repeatedly reported complaints about the tiller are considered for the case study. TQFD documents are successfully prepared during the case study and it indicates the possibility of TQFD in tiller manufacturing companies. The findings may considerably represent the traditional Tiller manufacturing environment.
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